Shipping Policy
Welcome to LuxeGrip, where we prioritize delivering a great shopping experience to our valued customers. Please review our Shipping Policy to understand how we handle order processing and delivery.
Processing Time
Orders are typically processed within 1-2 business days from the date of purchase. Note that processing times may vary during peak seasons, sales events, or promotional periods.
Shipping Details
- Estimated Delivery Time: 7-20 business days
- Free Shipping
Order Tracking
Upon shipment, a confirmation email with tracking information will be sent to you. Track your order on our website or the carrier's website using the provided tracking number.
International Shipping
At present, we only ship to United States, Canada New Zeland and Australia. More shipping options may be explored in the future.
Shipment Confirmation and Delivery
Inspect your package upon delivery for any damage or discrepancies. If issues are found, contact us immediately at [info@getluxegrip.com] with your order number and a description of the problem.
Lost or Stolen Packages
LuxeGrip is not responsible for lost or stolen packages. Ensure the accuracy and security of your shipping address. If you suspect a lost or stolen package, contact the carrier to file a claim.
Address Accuracy
Customers are responsible for providing accurate shipping information. Double-check your shipping address during checkout. Inaccurate addresses may lead to delayed delivery or non-delivery.
Refunds Policy
Please note that all sales are final, and we do not offer refunds or exchanges. Ensure your order is accurate before completing your purchase.
Contact Us
If you have any questions or concerns about our Shipping Policy, please reach out to our Customer Support team at [info@getluxegrip.com].